Reporting to the Inspection Division Manager, our Viking Vaughan branch is seeking a Fire Alarm Technical Sales Representative. With nearly a century of expertise, Viking Fire Protection has built a trusted reputation based on its commitment to delivering advanced and reliable fire protection products and services that meet the highest standards and client expectations. Join Viking and help us continue our mission to protect people’s lives, properties, and valuable assets.
Main responsibilities include, but are not limited to:
- Review inspection reports and identified deficiencies to prepare accurate repair quotations
- Follow up with customers regarding outstanding deficiencies and recommended corrective actions
- Communicate with clients to explain deficiencies, code requirements, scope of work, and pricing
- Coordinate with inspection, service, and operations teams to confirm labour requirements, materials needs, and scheduling availability
- Prepare and submit deficiency quotations in a timely manner
- Track open quotations, follow up on approvals, and help move approved work into scheduling
- Build and maintain strong customer relationships through professional and timely communication
- Work with technicians and supervisors to clarify technical details and ensure quoted scopes are accurate
- Assist with resolving customer questions, pricing concerns, and scope clarifications
